Social Media Account Manager

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We’re looking for an Account Manager to join our team at a time of exciting business growth. Working within our Client Services & Strategy team, you will lead the day-to-day running of a number of exciting client businesses, representing and translating their needs into effective social strategies and executional plans.

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You must have strong interpersonal and communication skills, confident in developing and communicating client briefs to our high-performing team of creatives, content, paid media and insights managers.

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The role requires a strong combination of leadership, communication and organisational skills - as well as a solid working knowledge of social media and the wider marketing communications landscape. Our client roster includes a mix of both B2B and B2C and experience of working with both is preferred.

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Hydrogen is a growing business with big ambition, and we value and reward our team with a great working environment and lots of opportunity to progress. We are looking for team members who care about delivering great work for both themselves and our clients and who have a passion for growth.

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The Role

• Day-to-day account management of the client / agency responsibilities – including ongoing communication with the client and internal teams

• Distil client briefs or business problems and translate into internal briefs - translating business problems into social marketing objectives

• Keeping clients informed of new social initiatives and opportunities for the continued development of the client's business

• Building strong working relationships with clients - adopting and championing best in class approach to account management and client service

• Working alongside internal teams, analyse campaign performance, build case studies and recommend future solutions

• Seeking opportunities for new business with existing clients and supporting new business pitches and proposals

• Contribute to creative idea generation and campaign development

• Co-ordinating with internal teams to ensure deadlines are met

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Essential Requirements

• 2 years + marketing agency or similar experience

• Great presentation skills and confidence in communicating with clients

• Passionate about social media

• Ability to comfortably work on multiple clients at the same time

• A can-do attitude and creative flair

• Strong organisational skills

• Proven problem solver

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Advantageous Skills

• Previous work experience in B2B

• Basic technical knowledge of social media

• Experience in creating social media strategies for clients

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What we can offer you

• A starting salary range of £25k - £30k based on experience

• 25 days holiday a year, plus public holidays and your birthday

• An extra 2 unwind days per year to be used as and when you need them

• Hybrid working model between our Glasgow office and your home – you choose the mix you want; all we ask is at least 3 days per week in the office

• An annual wellbeing budget to spend on activities that boost your physical or mental health

• Rapid progression if you’re up to the challenge

• A brilliant team to work with and learn from

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If you think this role sounds like everything you’re passionate about and you have experience in a similar position, we'd love to hear from you so send your CV and cover letter (or something similar) to jobs@wearehydrogen.com

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